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An assortment of thoughts.  Mostly tech related.

Horizontal scrolling gesture issues with Hootsuite in Chrome on a MacBook Pro

A very specific problem, with a dead simple fix.

I've been having a problem when using Hootsuite on my MacBook Pro, that I couldn't scroll horizontally across my streams using the two finger swipe gesture on the trackpad when using Chrome.

TL;DR - Clear your cache.

This has been plaguing me for a little while.  Chrome is my browser of choice and the problem was only occurring with the built-in trackpad.  Safari worked fine and everything worked fine even on Chrome when swiping left/right using an Apple Magic Mouse - which I normally do.

This morning, I worked out that I *could* get the horizontal scrolling to work IF I attempted scrolling when the mouse pointer was positioned over a blank space in a stream, rather than a post.  For some of my more sparsely populated tabs, this was kind of helpful, but not in the busier tabs and streams.

The fix

With advice from @Hootsuite_help (and I should have tried this as a first step anyway), I tried logging in to Hootsuite using an Incognito window in Chrome, which worked as a test. This clean browser window ruled out a lot of things and suggested a session issue. Clearing my browser cache, and logging back into a regular browser window restored full two-finger swipe gesture functionality.  Hoorah!

A short post, but I struggled to find anyone else who'd had this problem.  I hope it helps others. 

LeftFoot is now a Hootsuite Solution Partner

LeftFoot Consulting is proud to announce that we are now a Hootsuite Solution Partner.

Hootsuite is a social media management system for businesses and organisations to collaboratively execute campaigns across multiple social networks from one secure, web-based dashboard. Key social network integrations include Facebook, Twitter, LinkedIn, and Google+, plus a suite of social content apps for YouTube, Flickr, Instagram, Yammer, Tumblr and more.

In 2014 Hootsuite surpassed 10 million users, including 744 of the Fortune 1000 companies. Along with Hootsuite’s web platform, 50% of users access the dashboard through their mobiles including iPhone, Android, and iPad. Hootsuite also offers localised versions of their dashboard in 15 languages - English, French, Italian, Japanese, German, Spanish, Portuguese, Chinese Traditional, Chinese Simplified, Dutch, Polish, Korean, Russian, and Indonesian.

There are many benefits to Hootsuite Pro

Engage: Optimise your audience engagement by creating search streams, scheduling messages and monitoring all of your social network profiles from one customisable web and mobile dashboard.

Collaborate: Invite clients and colleagues to participate in your social media management. Assign messages for follow up and share streams, helping you increase efficiency.

Analyse: Measure your efforts using over 40 social analytics modules to build and share custom reports. Or select from one of our pre-made templates for quick and easy reporting.

Secure: Share access with team members without compromising security. The team permission levels and advanced sharing options ensure you remain in control of your valuable social profiles and accounts.

Sign up for a 30-day free trial of Hootsuite Pro today!

Hootsuite - Social Media Management